Effective Date: 15/05/2026
Deliver Rice values and respects the privacy of its customers. This Privacy Policy explains how we collect, use, store and protect customer information when using the Deliver Rice website, mobile application and related services. By accessing or using our platform, customers agree to the terms outlined in this Privacy Policy.
We may collect personal information including customer name, phone number, email address, delivery address, billing address, payment transaction details, order history, device information, IP address, browser details and app usage data. This information is collected to process orders, manage customer accounts, provide customer support, improve our services, ensure secure transactions, prevent fraudulent activities and enhance the overall shopping experience.
Deliver Rice may use cookies and similar tracking technologies to improve platform functionality, remember customer preferences, analyze website and application performance and personalize user experience. Customers may manage cookie preferences through their browser settings.
Customer information is kept confidential and is not sold or rented to third parties. However, Deliver Rice may share limited information with delivery partners, payment service providers, technical support providers and legal authorities when required by law or for order fulfillment purposes. All authorized partners are expected to maintain appropriate confidentiality and security standards.
We implement reasonable technical and organizational security measures to protect customer information from unauthorized access, misuse, disclosure, loss or alteration. Although we strive to maintain strong security practices, no online system can guarantee complete security of data transmission or storage.
Customers may request access to their personal information, correction of inaccurate details, deletion of data where legally applicable or opt out of promotional communications at any time by contacting customer support. Customer data will only be retained for as long as necessary for operational, legal, regulatory and business purposes.
Deliver Rice services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children without proper consent from a parent or legal guardian.
Our platform may contain links to third-party websites or services. Deliver Rice is not responsible for the privacy practices, policies or content of external websites and encourages customers to review third-party privacy policies separately.
Deliver Rice reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on the website or mobile application along with the updated effective date.
By using Deliver Rice services, customers acknowledge that they have read, understood and agreed to this Privacy Policy.